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Tag: Vendors

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  • /Posts Tagged ' Vendors '

Aug 10 2020 Still More Dirty Little Secrets of Online Panels

The chance your online panel study is filled with fraudulent or disengaged respondents is 90% or higher, according to Still More Dirty Little Secrets of Online Panels.

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  • Research on Research , White Papers and Reports
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  • Bad research , Brand , Clients , Data quality , Fieldwork , Methodology , Online research , Panels , Quality , Vendors

Mar 11 2020 Why Research Reporting Is Often Poor

Insights clients often complain that research reports aren't helpful - and too often they're right. How do we fix this?

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  • Blog Posts
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  • Bad research , Clients , Customer service , Quality , Reporting , Vendors

May 28 2019 You’re All Saying the Same Thing

It’s time to take a client-centered look at your sales and marketing efforts.

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  • Blog Posts
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  • Brand , Fieldwork , Marketing , Sales , Vendors

Mar 08 2016 Agile Research or Agile Researchers?

Agile research is a hot topic. Should it be?

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  • Data quality , Innovation , Methodology , Speed , Vendors

Nov 03 2015 Truth Is in Your Actions, Not Your Advertising

A recent search for a vendor showed just how difficult some research vendors make it for clients to want to work with them.

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  • Blog Posts
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  • Clients , Customer service , Phone research , Vendors

Aug 20 2015 Shocking Incompetence by a Major Research Brand

How can we have confidence in the future of our industry when a major research vendor has so little basic research competence?

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  • Bad research , Brand , Customer satisfaction , Vendors

Apr 15 2015 Why I Don’t Miss Angry MR Client

Fortunately, Angry MR Client, Angry MR Respondent, and Angry MR Vendor seem to have faded away. Unfortunately, too often the complaints vendors and clients have about “the other side” are still there. Don’t get angry – get better. Or buy a saddle (and you’ll have to read to the end to know what that means.)

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  • Bad research , Clients , Failure , Vendors

Feb 06 2015 Has Research Quality Really Gone Downhill?

In articles about the quality of consumer insights, a common opinion is that research quality has gone downhill in recent years. I question that perspective.

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  • Bad research , Data quality , DIY , Online research , Panels , Phone research , Quality , Vendors

Jan 02 2015 Finding the Right Balance in RFPs

The challenge for research clients is in finding the right balance between providing too much guidance and too little in your RFPs. The quality of your insights project will depend on it.

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  • Clients , Customer service , Vendors

Sep 26 2014 How to Handle It When You Mess Up on the Project (and You Will)

Everyone blows it. How you handle your failure says a lot more about you than whether you blew it in the first place.

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  • Clients , Failure , Moderating , Vendors
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