Dec 17 2012 Like It or Not
In research, too often we’re concerned with whether consumers like or dislike things. There are far more important issues we should be evaluating.
In research, too often we’re concerned with whether consumers like or dislike things. There are far more important issues we should be evaluating.
If Home Depot didn’t put contractors out of business, and desktop publishing didn’t kill the graphic design industry, why are we so worried about DIY research?
Before you put any questionnaire in the field, take the survey yourself as a respondent. You’ll be surprised what you find.
Are you paying enough attention to the boring part of the research that can destroy your project?
Nuance is critical in questionnaire design. One nuance missed by many is the appropriate use of time frames when asking people about their activities.
Longitudinal studies can influence how people respond to your questions simply by the fact that you have researched them before. And if you’re not careful, this problem can come about even when you’re not doing a longitudinal study.
In a world where any methodology choice can introduce some bias to your data, it’s imperative to understand how your findings may skew because you chose phone over online (or online over phone, or river sample over panel sample, or any other choice you made).
Yes, panel quality is often atrocious. But there are some steps we can all take to mitigate the problems.
12 online panels. Multiple problems. Go behind the curtain…
Predictions about the demise of the tried-and-true are often wrong.
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